Our Collection Solution
We offer a streamlined, transparent collection process designed to maximize recoveries without damaging your brand.
Our system keeps you informed every step of the way with real-time updates and customized reporting. From early-stage collections to legal escalation, we’ve got you covered.
We combine industry-leading compliance, proven negotiation strategies, and real-time communication to resolve accounts faster and with better recovery rates — all while maintaining your customer’s dignity.”
At ABSC, our approach is designed to deliver fast, effective, and thorough results.
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Immediate Action: Upon receiving a claim, we promptly contact the responsible party by telephone to pursue resolution. If payment is not forthcoming, we launch a comprehensive investigation into the debtor’s financial and operational viability.
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In-Depth Investigation: Our team gathers intelligence through direct contact with insurance representatives, adjusters, witnesses, local authorities, bonding agents, creditors, landlords, banks, vendors, competitors, credit reporting agencies, and state offices such as the Secretary of State.
Collection Strategies
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Resolution & Escalation: Our primary objective is to persuade the debtor to resolve the matter. If satisfactory payment is not achieved, we move quickly into an intensive pre-litigation investigation (when authorized by the client). We also enforce tariff and code penalties, late charges, interest, and attorney’s fees—without transferring the account to outside entities.
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Industry Expertise: Accounts are assigned to legal assistants with specialized knowledge in the relevant industry. Distribution is based on industry group, account size, expertise, and other key factors. Our 1-to-7 supervisor-to-assistant ratio ensures close oversight, and each assistant is equipped to manage up to 250 accounts.
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Proven Strengths: ABSC’s efficiency, responsiveness, and research-driven strategies consistently increase our clients’ net recoveries. Complex recovery issues are carefully analyzed, and tailored solutions are applied—backed by results that prove our process works.
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Process Flow
Step-by-step overview of how collections move from placement to resolution.
Contact Methods
Phone, email, and digital communication touchpoints for clients and debtors.
Timelines
Clear deadlines and expected turnaround for each stage of collection.
Legal Compliance
Ensures adherence to industry regulations and legal requirements.
At ABSC, we ensure debtors never control the pace or direction of a file.
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Immediate Action: Debtor contact is initiated within 24 hours of receiving a file. From there, we either secure immediate payment or, following a thorough investigation, protect our client’s long-term position to the fullest extent permitted under state and federal law.
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Full Recovery Focus: Our objective is always to recover the entire balance owed—never settling for less unless it aligns with the client’s best interest.
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Strong Message to Debtors: Our involvement signals to debtors that collection efforts have escalated to the highest level and will intensify until obligations are met.
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Exclusive Expertise: Because 100% of our business is dedicated to commercial collections, every account is pursued with urgency, precision, and without delay.
Our Strengths
Our specially trained legal liaisons oversee the daily management and monitoring of all legal accounts. Through our nationwide and international attorney network, we are able to manage files across all 50 states and select foreign jurisdictions. Importantly, these firms operate under ABSC’s direction, ensuring consistency and accountability while sparing clients the burden of individual file follow-up.
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Cost Control: All legal costs are closely tracked, and any client-advanced fees are reimbursed from the first funds recovered.
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Financial Profiling: Each case begins with a detailed financial profile of the debtor. If positive, the debtor is given a final opportunity to resolve the matter before litigation. If negative, we typically advise against legal action and provide a clear recommendation to the client.
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Litigation Path: Where a strong legal basis exists and the client consents, litigation proceeds. Clients remain fully informed throughout every stage of the process. In contract actions, we prioritize speed through motions for default and summary judgment to secure swift outcomes.
Legal Accounts
